Dental treatment with insurance
Patients who plan to pay for dental treatment fully or partly through an insurance company are welcome at DENTALUX. Whether treatment is covered, and how payment is arranged, depends on the terms of your specific policy.
How it works
Your policy details
Send us the name of your insurance company, your policy details and a contact number.
Conditions clarified
Our registrar will clarify the applicable process and the list of documents required.
Consultation and plan
After a consultation, the dentist will prepare a treatment plan and a preliminary cost estimate.
Insurer requirements
Treatment is carried out once your insurance company’s requirements are met, if your policy sets any.
What we need from you
- a photo or copy of your insurance policy;
- your passport or another identity document;
- the name of your insurance company and its contact details;
- a referral, guarantee letter or pre-approval — if your policy requires one;
- any existing X-rays and medical records — if needed.
Coverage and payment
Whether your insurer pays the clinic directly or reimburses you afterwards depends on the specific insurance company and policy. The payment arrangement must be confirmed before treatment begins.
Important. DENTALUX does not guarantee insurance coverage until it has been confirmed by the insurance company. The scope of coverage, the need for pre-approval, the method of payment and the list of documents are determined by the terms of your specific policy.
Insurance companies
Companies whose procedures the clinic has confirmed. If your insurer is not listed, send us your policy details and our registrar will check the conditions.
Frequently asked questions
Do you work with all insurance companies?
The terms depend on the specific company and policy. Send your details to our registrar so they can check.
Does the insurance company pay for treatment directly?
Different payment arrangements are possible. Direct payment or later reimbursement must be confirmed before treatment begins.
Can I get documents to claim reimbursement?
The clinic provides documents for the services it delivers, in line with applicable requirements. Please agree on the exact list in advance.
Is pre-approval required?
If your policy requires it, treatment is carried out after the necessary confirmation or guarantee letter has been received.
Send your policy details — our registrar will clarify the process
Call us, message us on WhatsApp or fill in the form — we reply during opening hours.